Page 17 - AAA Now! – AAA Northampton County – Winter 2020
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AUTOMOTIVE SERVICES
AAA
TM
      BETTER COMMUNICATION = BETTER AUTOMOTIVE REPAIR
In addition to routine maintenance, every automobile will require repair from time to time. When a problem arises, you can help the staff at your repair facility deliver more efficient and cost-effective repairs by giving them clear and complete information about any symptoms you have may have noticed. After all, no one knows your vehicle better than you.
To help identify automotive problems and communicate them to your repair technician, take a few minutes to use your senses and report what you find:
• Look at the area around and under your vehicle for:
− Fluid spots on the ground where you park − Smoke or steam that may be visible
• Listen for strange noises including:
− Squeals – shrill, sharp noises, usually related to engine speed
− Clicks – slight sharp noises, related to either engine speed or vehicle speed
− Screeches – high-pitched, piercing metallic
sounds that usually occur while the vehicle is
in motion
− Rumbles – low-pitched rhythmic sounds
− Pings – high-pitched metallic tapping sounds,
often related to engine speed
− Heavy knocks – rhythmic pounding sounds − Clunks – random thumping sounds
• Smell to identify unusual odors such as:
− Light, sharp odors similar to the smell of burned toast
− The smell of rotten eggs or a continuous burning, sulfur smell
− Thick, acrid odors
− The smell of gasoline vapors
− Burning resin or acrid chemical odors − Sweet, steamy odors
• Feel any differences in the way your car responds:
− Hard steering, a rough or bouncy ride, vibrations
− Poor performance when applying the throttle or brakes
Organize your thoughts before beginning any discussion with the service writer or repair technician. Be prepared to explain:
• What the symptom is
• When it began
• If it comes and goes or is steady
• If it occurs only when the engine is hot
or cold
• If it occurs only when turning left or right
• If it occurs only when braking or accelerating
Communicate this information in your own words using simple terms. Avoid the use of technical jargon unless you are sure what it means. This reduces the possibility of providing inaccurate information and confusing the diagnostic process. In some cases, a short road test may be appropriate to point out the exact symptom you are concerned about.
AAA Approved Auto Repair (AAR) facilities employ ASE certified technicians and have the tools, training and experience needed to perform high-quality automotive repairs. To locate an approved facility near you, look for the AAR sign or visit AAA.com/AAR.
    $10 OFF
To show our appreciation, you can redeem this coupon and receive $10 off a AAA Battery. That’s right! AAA now offers a Battery Service Program which features the following benefits:
• Free, expert battery testing
• Quick battery installation, at your request • A high-quality AAA battery at a
members-only discount
• An unmatched 72-month limited warranty
(including 36 months free nationwide replacement against manufacturer's defects)
• Free recycling of your old battery
Valid only for AAA Northampton County members. Offer expires 2/29/2020. To redeem this coupon, please call 610-258-2808.
  Thank you
for choosing AAA
                        SAVE ON QUALITY MAINTENANCE AND REPAIRS TODAY
SAVE 10%
ON LABOR (UP TO $50)
Restrictions apply1. See below.
SWIPE YOUR MEMBERSHIP CARD
AND SAVE!
Cannot be combined with any other discount or coupon.
 AAA MEMBER BENEFITS:
• 24-month/24,000-mile repair guarantee
by the facility2
• Free 40-point AAA vehicle maintenance
inspection3 (with any paid service), an $80 value
• Worry-free repairs at AAA Approved Auto Repair facilities
AAA NORTHAMPTON COUNTY AREA
AAA APPROVED AUTO REPAIR FACILITIES.
                           1. Members save 10% (up to $50) on labor at AAA Approved Auto Repair facilities, if discount is requested. Valid AAA membership card must be presented at the facility at time of service. 2. All repairs are guaranteed by the facility for 24 months or 24,000 miles, whichever occurs first, under normal operating conditions, unless otherwise stated in writing. Other restrictions may apply. See facility for details. 3. Available with paid service, upon request.
Free inspection is limited to items identified on the AAA Vehicle Maintenance Inspection form only. Cost of any repairs not included. Most passenger cars and light trucks are eligible. An appointment may be required. Contact the facility in advance for details. Valid AAA membership Card must be presented to the AAA Approved Auto Repair facility at the time of service. Other restrictions may apply. All rights reserved.
H indicates BOTH Approved Auto Repair and Approved Auto Body facility.
Alex’s Tire Center, Inc.
102 Commerce Way, Stockertown
(610) 759-8473
A.R.M. Automotive
911 Lower South Main St., Bangor
(610) 588-2761
Easton Auto Body H 1328 Elm St., Easton (610) 252-6502
Jeff’s Automotive Service
4110 Wm. Penn Hwy., Easton
(610) 253-6565
Midas Auto Svc. Experts
2914 Wm. Penn Hwy., Easton
(610) 253-9070
Midas Auto Svc. Experts
933 S. Broadway, Wind Gap
(610) 863-7777
Murante Auto Repair
128 W. Beil Ave., Nazareth
(610) 759-6121
T&D Automotive
1400 S. 25th St., Easton
(610) 253-0212
The Brake Shop & Auto Repair
3601 Sullivan Trail, Easton
(610) 253-2566 Wrenchtec
20 E. Lawn Road, Nazareth
(610) 759-7581
Young VW Mazda H Rte. 33 & Hecktown Rd., Easton
(610) 991-9100
3914 Hecktown Rd., Easton, PA • (610) 258-2371 • AAA.com
17
 WINTER 2020
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