Page 4 - AAA Now! – AAA Northway – Fall 2022

PRESIDENT'S MESSAGE
AAA
Volume 5, No.3
AAA NORTHWAY HEADQUARTERS OFFICE
200 Harborside Drive, Suite 301, Schenectady, NY 12305 Telephone 518-370-5400 www.AAA.com
OFFICERS
James Phelps – President & CEO
Richard Jacobs – Regional President Andrew Iannotti – Executive Vice-President & COO
Amsterdam Office
Southside Square
1451 State Highway 5S, Amsterdam, NY 12010 Telephone: 518-684-0064
Mon-Fri: 9:00 a.m.-5:00 p.m.
Halfmoon Office & Auto Repair
1647 Route 9, Halfmoon, NY 12065 Telephone: 518-831-1860
Mon-Fri: 9:00 a.m.-5:00 p.m.
Auto Repair: 518-831-1861
Mon-Fri: 7:30 a.m.-5:00 p.m., Sat: 7:30 a.m.-2:30 p.m.
Plattsburgh Office
20 Booth Drive, Plattsburgh, NY 12901 Telephone: 518-563-3925 Mon-Fri: 9:00 a.m.-5:00 p.m.
Queensbury Office
345 Bay Road, Queensbury, NY 12804 Telephone: 518-792-0068 Mon-Fri: 9:00 a.m.-5:00 p.m.
Saratoga Springs Office
26 West Avenue, Saratoga Springs, NY 12866 Telephone: 518-587-8529
Mon-Fri: 9:00 a.m.-5:00 p.m.
Schenectady Office
1626 Union Street, Schenectady, NY 12309 Telephone: 518-374-4696 Mon-Fri: 9:00 a.m.-5:00 p.m.
Vestal Office
3701 Vestal Parkway East, Vestal, NY 13850 Telephone: 607-722-7255 Mon-Fri: 9:00 a.m.-5:00 p.m.
Kelley Baker - Editor
John T. Garcia - Managing Editor Angela Ilich - Director of Production
AAA NOW! (USPS 002-505) (ISSN 2475-2495) is the official publication of the AAA Northway, 433 State St. Suite 300, Schenectady, NY 12305 as of the Winter 2017 (January/February) edition. It is published four times annually by AAA Northway. Periodicals mail postage paid at Schenectady, NY and other additional mailing offices. A subscription price of $1.50 annually is paid through membership dues.
Postmaster: Please send address changes to AAA Northway/AAA NOW!, AAA Northway, 433 State St. Suite 300, Schenectady, NY 12305. Change of Address: Allow six weeks advance notice. Send new address and mailing label from latest issue to AAA Northway/AAA NOW!, AAA Northway, 433 State St. Suite 300, Schenectady, NY 12305.
AAA does not endorse any product or service advertised in this publication other than AAA club services and products. The publisher of AAA Now! does not endorse or make any representations or warranties concerning any service or product advertised in this publication. The publisher is not liable to any advertiser or reader for any errors or omissions in advertising or editorial copy appearing in this publication, provided, however, that the publisher will print a correction after the publisher has been notified of an error or omission.
TM
Tops in Customer Service and a Top Workplace
Make a Career at AAA Northway
James Phelps President & CEO
Our staff prides itself on the service we provide to you, our members. In fact, our Club’s vision is “Enhancing Experiences. Every Time.” It’s our goal to exceed your expectations each
time you call on us. Whether you need emergency roadside assistance, travel services, insurance services, auto repair at our Car Care Center in Halfmoon or any other service we provide, we want to be sure you are finding value in your
team members to our staff. Are you, or anyone you know, looking for a career that offers great benefits and the ability to help people daily? Whether it is working as a driver for our fleet of Club-owned tow trucks and light- service vehicles, assisting members with their vacation plans as a travel agent, working remotely from home as a call taker for our Call Center operation or other positions that may be open, I encourage you to let us know your interest. For a complete list of current job openings and to apply, please visit AAA.com/careers. Again, if there is anyone you may know who’d be interested, we’d love to hear from them as well.
We truly appreciate your membership with AAA Northway and look forward to serving you now and in the future.
IN THIS ISSUE
Page 2 ............ Expect Higher Insurance Premiums
Page 5 ............ Gas Prices Fuel Electric Vehicle Interest
Pgs 8-9........... Member’s Guide to Emergency Road Service Page 11.......... Experience Romantic Venice
Pgs 12-13...... Northway Select Vacations
Page 17.......... Discover America’s National Parks
Page 20.......... Discounts & Rewards
Page 22.......... What’s Happening
membership and receiving the very best possible service. I’m proud to say that you, members of the Club, rank AAA
Northway among the top in the AAA Association when it comes to customer satisfaction. Regular surveys, conducted by an outside third party after an emergency road service call or Car Care visit, consistently show AAA Northway as
No. 1 in the country compared to all other AAA clubs. Each staff member at our Club takes pride in delivering such great service and comes to work each day knowing that they are providing great experiences for you.
I’m also proud to share that our organization has been voted a Times Union Top Workplace for five consecutive years. This is a designation voted on by an organization’s employees, not randomly selected by outsiders. So, it’s fair to say that our staff finds AAA Northway a great place to work!
With this in mind, we are often looking to add like-minded
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FALL 2022
Now!