Page 8 - AAA Northway – AAA Now! – Spring 2018

automotIve SeRvIceS
important Factors to Consider When Selecting your vehicle technician
Joel’s Car Care Corner
replacing parts on a vehicle is concerning for many owners, and rightfully so. Consumer advocacy groups have exposed unscrupulous repair facilities that have passed off used parts as new charging accordingly. while there’s no way to guarantee drivers will never fall victim to such behavior, they can inquire about their provider’s policies regarding parts. if the facility guarantees only new parts, look for solid warranties on quality parts so that if the new part must be replaced, you won’t have to pay for it again.
the preowned vehicle market is thriving, and drivers who take care of their vehicles have earned their right to reap the rewards for being good owners when
the time comes to sell the car. when interviewing prospective technicians, ask if they are willing to provide detailed documentation of any work they perform on your vehicle. Such documentation is
then shared with interested buyers when selling the car, additionally it serves as a way to uphold your warranties with the shop of your choosing as your relationship continues.
if you find yourself in need of an honest, professional, state-of-the-art automotive repair facility visit us at our AAA owned and operated Car Care Center at 1647 route 9 in halfmoon, Ny. we offer only ASe-certified technicians and quality parts guaranteed for two years or 24,000 miles. Call (518) 831-1861 or visit us in person or online at www.AAA.com/carcare.
Joel Quay General Manager, AAA Car Care Center
Few decisions weigh as heavily on automobile owners as their choice of someone to care for their second-largest investment.
A skilled technician goes a long way toward ensuring both drivers and their passengers stay safe on the road and that vehicles perform at their peak for years to come. that’s an important role to play,
for Automotive Service excellence was founded in
1972 and continues to work to improve the quality of automotive service and repair by testing automotive technicians and certifying those who uphold or
exceed ASe standards. An ASe-certified technician should have his or her credentials readily available to prospective customers, and these credentials list each professional’s area of certification. when shopping for a new technician, ensure that he or she is ASe certified. in addition, discuss with the prospect their work history, including any areas of additional expertise.
Beyond any estimation fees, drivers should inquire about labor costs and payment policies at their associated facility. labor can be expensive, so it’s best that you know these rates in advance of any repairs being performed on your vehicle. it’s also important to identify shop payment options, especially if
your vehicle is in need of potentially costly repairs. you don’t want the bill to be overwhelming upon completion, so don’t hesitate to be inquisitive before leaving your investment in their hands.
and it’s the reason many drivers acknowledge that choosing a technician is a decision that should not be taken lightly. rest assured, you don’t need to be a real car guy or gal to find one that is both talented and trustworthy. you might just open a dialogue with a prospective technician, discussing a handful of topics that can help you feel more comfortable and know you have made the right choice in an automotive service provider once a final decision has been reached.
Certification goes a long way toward helping drivers find technicians they trust. the National institute
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