Page 3 - AAA Shelby County – AAA Now! – July/August 2019

MEMBER SERVICES
TRUST & VERIFY:
AAA Requires ID Checks at the Roadside
AAA
Volume 3, No. 3
TM
HEADQUARTERS OFFICE
920 Wapakoneta Avenue Sidney, OH 45365 937-492-3167 ~ 800-274-3129
OFFICE HOURS
Monday through Friday 9:00AM ~ 5:00PM Saturday 9:00AM ~ 12:00PM
OFFICERS
Deborah L. Barga
Chief Executive Officer
Keith Putnam
Board President
Thomas Kerrigan
1st Vice President
Mary Lou Holly
2nd Vice President
Gerald Wehrman
3rd Vice President
DIRECTORS
Stanley Evans...................Sidney Kenneth Francis ............... Russia Mitch Steinke ............ Jackson Center Jeff Replogle ...................Houston Douglas Stewart...............Sidney Tim Gleason.....................Sidney Todd Lotz .................. Jackson Center Mike McRill...................... Anna
Judie Karhan
Editor-in-Chief
Tina Cathcart
Regional Editor
AAA NOW! (ISSN#1097-1851) (ISSN) is published four times a year (Jan/Feb, Mar/Apr, July/Aug, Nov/Dec) by AAA Shelby County, 920 Wapakoneta Ave, Sidney, Ohio 45365. Periodicals mail postage paid at Sidney, OH and other additional mailing offices. A subscription price of $1.50 annually is paid through membership dues.
Postmaster: Please send address changes to AAA Shelby County/AAA NOW!, 920 Wapakoneta Ave. Sidney, Ohio 45365. Change of Address: Allow six weeks advance notice. Send new address and mailing label from latest issue to AAA Shelby County/AAA NOW!, 920 Wapakoneta Ave. Sidney, Ohio 45365.
AAA does not endorse any product or service advertised in this publication other than AAA club services and products. The publisher of AAA NOW! does not endorse or make any representations or warranties concerning any service or product advertised in this publication. The published is not liable to any advertiser or reader for any errors or omissions in advertising or editorial copy appearing in this publication, provided, however, that the publisher will print a correction after the publisher has been notified of an error or omission.
Deborah Barga, CEO, AAA Shelby County
With roadside assistance continually ranked as the leading benefit of a AAA membership, we want to ensure you are receiving the timely, quality service you and other members expect. That's why a roadside technician will ask to see your photo ID upon arrival
to verify you are the covered member. This step helps prevent someone else from taking advantage of your paid membership.
When nonmembers "borrow" or misuse road service benefits, members may lose access to valuable roadside assistance services, response times can be delayed while our network is distracted with requests from nonmembers, and the costs
of serving these requests can lead to higher membership dues.
When membership benefits are misused, paying members may be inconvenienced with longer wait times. Delivering a high-quality member experience is of the utmost importance. The requirement of checking photo IDs at the roadside helps protect the member and the value of their AAA membership.
AAA membership benefits are exclusive to the cardholders and do not extend to family or friends, regardless of who owns the vehicle. Therefore, you might want to consider adding your spouse or children (age and other restrictions apply) to your membership as an associate member.
Although the average member uses only one road service call per year, we understand that there may be years when you require more than the average amount of service. In any single membership year, you may use up to four road service calls; however, abuse or above-average use of road service over successive membership years may result in cancellation of your membership.
So remember, the next time you request roadside assistance, whether through the AAA mobile app or by calling either 937- 498-2171 or 1-800-AAA-HELP, your roadside technician will
ask to see your ID upon arrival as a safeguard to protecting you and your membership.
AAA ONLINE RESOURCES
Digital AAA Now!: AAA.com/now
Internet TripTik®: AAA.com/triptik
About your membership: AAA.com/membership Insurance quotes: AAA.com/insurance
Mobile apps: AAA.com/mobile
Online savings: AAA.com/specialoffers E-newsletter signup: AAA.com/enews
All things travel: AAA.com/travel
Rent a car: AAA.com/hertz
Book a hotel: AAA.com/hotel
Everything teen driving: teendriving.AAA.com Everything senior driving: seniordriving.AAA.com
• Member must present a valid AAA membership card and photo ID
• Service is provided when the member is present/ unattended tows are limited
• Service is not available when the vehicle becomes disabled while in the possession of a non-member
WHAT'S INSIDE
2020 Motor Coach Lineup..........................Pages 6 & 7 Europe and Asia River Cruises .................. Page 8
AAA Attraction Tickets Prices.................... Page 9 How to Avoid Identity Theft ...................... Page 10 AAA Discounts & Rewards® ...................... Pages 13-15
JULY/AUGUST 2019
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Now!