Page 18 - AAA Now! – AAA Schuylkill County – Winter 2020

AAA
BETTER COMMUNICATION = BETTER AUTOMOTIVE REPAIR
In addition to routine maintenance, every automobile will require repair from time to time. When a problem arises, you can help the staff at your repair facility deliver more efficient and cost-effective repairs by giving them clear and complete information about any symptoms you have may have noticed. After all, no one knows your vehicle better than you.
To help identify automotive problems and communicate them to your repair technician, take a few minutes to use your senses and report what you find:
• Look at the area around and under your vehicle for:
− Fluid spots on the ground where you park
− Smoke or steam that may be visible
• Listen for strange noises including:
− Squeals – shrill, sharp noises, usually related to engine speed
− Clicks – slight sharp noises, related to either engine speed or vehicle speed
− Screeches – high-pitched, piercing metallic sounds that usually occur while the vehicle is
in motion
− Rumbles – low-pitched rhythmic sounds
− Pings – high-pitched metallic tapping sounds, often related to engine speed − Heavy knocks – rhythmic pounding sounds
− Clunks – random thumping sounds
• Smell to identify unusual odors such as:
− Light, sharp odors similar to the smell of burned toast
− The smell of rotten eggs or a continuous burning, sulfur smell − Thick, acrid odors
− The smell of gasoline vapors
− Burning resin or acrid chemical odors
− Sweet, steamy odors
• Feel any differences in the way your car responds:
− Hard steering, a rough or bouncy ride, vibrations
− Poor performance when applying the throttle or brakes
Organize your thoughts before beginning any discussion with the service writer or repair technician. Be prepared to explain:
• What the symptom is
• When it began
• If it comes and goes or is steady
• If it occurs only when the engine is hot
or cold
• If it occurs only when turning left or right
• If it occurs only when braking or accelerating
Communicate this information in your own words using simple terms. Avoid the use of technical jargon unless you are sure what
it means. This reduces the possibility of providing inaccurate information and confusing the diagnostic process. In some cases, a short road test may be appropriate to point out the exact symptom you are concerned about.
AAA Approved Auto Repair (AAR) facilities employ ASE certified technicians and have the tools, training and experience needed to perform high-quality automotive repairs. To locate an approved facility near you, look for the AAR sign or visit AAA.com/AAR.
AUTOMOTIVE SERVICES
TM
APPROVED
AUTO REPAIR
DIRECTORY
AAA’s Approved Auto Repair program means quality repair services and important consumer protection for AAA members.
SCHUYLKILL COUNTY
ORWIGSBURG
Orwigsburg Service Center
(570) 366-4600
712 W Market St. Services: 1-10, E, S, O, DR
PINE GROVE
Hatter’s Body Shop
(570) 345-4662
181 Molleystown Rd. Services: 11-13, S, O, DR
POTTSVILLE
Wehr’s Auto Service, Inc.
(570) 622-5718
536 S Centre St. Services: 1-9, S, O, DR
SCHUYLKILL HAVEN
Kwik Klean & Lube
(570) 739-2420 756 Rte. 183 Services: 1-10, O, DR
Moyer’s Car Care Center, Inc
(570) 739-4477
102 South Rte. 183 Services: 1-9, E, S, O, DR
Tamaqua
Right Turn Automotive Inc. (570) 668-0900
218 Lincoln Drive Services: 1-9, S, O, DR
VALLEY VIEW
Klinger & Stehr, Inc
(570) 682-3104
103 Broad St.
Services: 1-6, 8, 9, E, S, O, DR
Scope of Services:
1 Engine Performance
2 Minor Engine Repair
3 Brake Service
4 Electrical Systems
5 Tire, Steering, Suspension
6 Heating, Air Conditioning
7 Major Engine Repair
8 Automatic Transmission
9 Manual Transmission
10 Diesel Engine
11 Auto Body Repair
12 Auto Body Painting
13 Auto Detailing
14 Hybrid Service
E Emissions Testing
S Safety Inspections
O Oil recycling Drop-off
DR Discounts & Rewards
For more information on Approved Auto Repair in Schuylkill County call 1-888-627-9227 or
log on to AAA.com.
RED indicates Approved Auto Body facility
AAA Approved Auto Repair facilities are not the only repair facilities capable of providing quality repairs.
$10 OFF
To show our appreciation, you can redeem this coupon and receive $10 off a AAA Battery. That’s right! AAA now offers a Battery Service Program which features the following benefits:
• Free, expert battery testing
• Quick battery installation, at your request
• A high-quality AAA battery at a members-only discount • An unmatched 72-month limited warranty
(including 36 months free nationwide replacement against manufacturer's defects)
• Free recycling of your old battery
Valid only for AAA Schuylkill County members. Offer expires 2/29/2020. To redeem this coupon, please call (570) 628-0740.
Thank you
for choosing AAA
18 Text APP188 to 88202 to download the AAA app
or use your preferred App store
WINTER 2020
Now!